Writing

Inspiration

I was about to fall. My forearms were on fire and the Route Isaac Walk was beating me for the third time. I'd been climbing for a year, but this blue-tagged bas...

Data storytelling

https://prod-files-secure.s3.us-west-2.amazonaws.com/aefe34ff-0487-4dcd-ba38-2031eec2ed2f/1a4549c3-4c46-4680-b7ce-8b10389566fa/6c851d23-e2fe-45a0-ad0d-772fcb3a4...

Presenting Research

A practical guide born from introducing research practices into a development cycle. This piece tackles the often-overlooked challenge of communicating research...

Offboarding best practices

An exploration of the peak-end rule and why the way users leave your product matters as much as how they join. This article challenges the friction-heavy cancel...

Context

I was standing in the main square on Halloween night, dressed as a witch, trading homemade cookies for app downloads....

AI bias

On AI personas and bias (2020)...